FAQ
Frequently Asked Questions (FAQs)
1. What are silicone beads made of?
Our silicone beads are made from 100% food-grade, BPA-free, non-toxic silicone. They are safe for a variety of uses, including jewelry, crafts, and baby products.
2. Are your silicone beads safe for babies?
Yes, our beads are made from non-toxic, food-grade silicone that is BPA, phthalate, lead, and latex-free, making them safe for baby products like teething necklaces and toys.
3. How long does shipping take?
We process and ship orders within 1-2 working days. Once your order has been shipped, you will receive a tracking number. Shipping times may vary depending on your location.
4. Do you ship internationally?
Yes.
5. Can I customize my silicone bead order?
Yes, we offer custom orders for bulk purchases and special designs. Please contact us at nimalenvinti@gmail.com to discuss your specific needs.
6. What is your return policy?
We accept returns on unused and unopened items within 14 days of delivery. Please email nimalenvinti@gmail.com for assistance with returns or exchanges.
7. How can I contact you if I have questions?
You can reach us via email at nimalenvinti@gmail.com, or through our Contact Us page. We are happy to assist with any inquiries!
8. Do you offer discounts for bulk purchases?
Yes, we provide special discounts for bulk orders. Please reach out to us at nimalenvinti@gmail.com for more information.
9. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.